ITSM

Ticketing Planning

Voir aussi Bug Tracker

Discussion/Ressources

http://www.wareprise.com/2007/04/14/open-source-itil-software
http://www.itsmportal.com

CMDB Inventory

(à compléter)
IT Operations Portal (iTop)
http://www.ocsinventory-ng.org/en
http://www.glpi-project.org/spip.php?lang=en

Discussion/Ressources

http://en.wikipedia.org/wiki/Comparison_of_open_source_configuration_management_software
http://www.cyberciti.biz/tips/open-source-it-inventory-control-systems.html
http://www.opensitesolutions.com/services/network-mgmt.php
http://chennanyang.suite101.com/best-free-open-source-inventory-software-download-reviews-a271064
http://en.wikipedia.org/wiki/Comparison_of_help_desk_issue_tracking_software
Voir aussi ERP

Stand-alone

Mehari Sécurité

Discussion

http://www.eweek.com/c/a/Enterprise-Applications/How-to-Evaluate-Help-Desk-Software-Top-10-Considerations
http://www.itilfrance.com/index.php?pc=pages/docs/itilv2/10-1-index_cds.inc&pg=menu_itilv2.inc&pt=Le%20centre%20de%20services