Différence (à partir des dernières versions mineure)
Ajoutée : 7a8,9
> http://www.linuxjournal.com/content/make-customers-smile-7-easy-steps-otrs> http://www.linuxjournal.com/content/make-customers-smile-7-easy-steps-otrs-part-2
http://otrs.org
http://otrs.org/download
http://www.ohloh.net/p/5613
http://www.otrs.com/en/products/itsm
http://wiki.otrs.org/index.php?title=English_Areahttp://www.otrs-blog.orghttp://forums.otrs.org
http://www.linuxjournal.com/content/make-customers-smile-7-easy-steps-otrshttp://www.linuxjournal.com/content/make-customers-smile-7-easy-steps-otrs-part-2